We understand that not everyone has the time to visit our store in person but that doesn’t mean you can’t donate.
Recently, we received a generous donation delivered through a third-party delivery service. The donor wanted to contribute but couldn’t make the trip to our store, so they arranged for the items to be sent to us instead. The delivery arrived safely, and our team is now sorting the items so they can be placed on our racks for the community.
Moments like this remind us that there are many ways to give.
So if you have items you would like to donate but can’t visit us in person, you’re welcome to arrange a delivery service (for example, Lalamove) to send the items to our store. Once we receive them, our team will sort and prepare the items so they can find a new home with someone who needs them.
Sometimes, something you no longer use can make a big difference in someone else’s life.
Important Note About Item Delivery From Our Store
Since sharing this donation option, we’ve received many questions from people asking if we can send items from our store to them through delivery services.
We truly appreciate the interest and support, but unfortunately this is not something we are able to do.
Our store operates on a walk-in and first-come, first-served basis, which means we do not reserve or hold items for anyone. Because of this, we are unable to arrange delivery for items from our store — even if the delivery cost is covered.
This approach helps ensure fairness for everyone, so all visitors have the same opportunity to browse and pick items in person.
How to Donate If You Can’t Visit
Donating through delivery is simple:
Prepare the items you wish to donate.
Ensure the items are clean and in good condition.
Arrange a delivery service (such as Lalamove) to send them to our store in Setapak.
Our team will receive, sort, and display them for the community.
Every donation helps extend the life of usable items while supporting people who may truly need them.
Frequently Asked Questions (FAQ)
Can I donate items if I cannot visit the store?
Yes. You can arrange a third-party delivery service such as Lalamove to send your donation to our store in PV128 Setapak, Kuala Lumpur.
What can I donate by delivering?
We welcome items that are clean, usable, and in good condition, such as clothing, household items, books, toys, and other everyday essentials.
Are there restrictions on delivery donations?
Yes, for safety and usability, we only accept items in good condition. Fragile, broken, or perishable items cannot be accepted. Check our guidelines or contact us if you’re unsure whether your donation is suitable.
Can I request an item and have it delivered to me?
Unfortunately, no. All items must be collected in person at our store.
Can I pay for delivery if I want an item from your store?
Even if the delivery cost is covered, we are unable to arrange delivery because we do not reserve items.
Why don’t you reserve items?
Because new donations arrive regularly and items move quickly, we keep everything first-come, first-served to make it fair for everyone.
Conclusion
Every donation tells a story of kindness and community support. Whether you visit our store in person or arrange a delivery when you’re unable to come by, your contribution helps give useful items a second life and allows others to benefit from them.
At our Reuse Swap Store in PV128 Setapak, Kuala Lumpur, we believe that small acts — like donating something you no longer need — can create a meaningful impact for someone else.
Thank you to everyone who continues to support this effort through donations, sharing our message, and encouraging the spirit of reuse. Together, we can build a community where items are valued, shared, and passed on to those who need them most.